Support Call Clean-up

It can be easy for your list of support calls to grow to a large number that is very difficult to manage.Or you may have a version upgrade coming and would like to clear as many of the calls as possible.

Pacesetter can provide personnel to clean up the calls. The service may vary depending on your requirements:

  1. Are the support calls still relevant?
  2. Does the relevant Module Champion just need some assistance to work through "their" list of calls?
  3. Have the Warranty calls been delivered in a patch that you weren't aware of?
  4. Would you like Pacesetter to work with Civica to have a major focus on your calls?

This service typically requires at least 1 week onsite by a Pacesetter expert.

Contact Pacesetter Services to obtain more information and pricing.

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